United Campervans is a family business committed to delivering excellence. United's unique Directors Guarantee means you can expect friendly, efficient customer service and a quality vehicle every hire.
United Campervans and Motorhomes
- Vehicles are of a high quality and less than 3 years old.
- All United's vehicles are comfortable, easy to operate and come complete with current maps, guides and standard everyday living equipment.
- Most models have showers and toilets and some are fitted with CD/DVD players and TVs.
- United provides 24 hour roadside assistance to help with any accidents, breakdowns or personal requests.
- Modern bikes and bike racks can be hired for an extra charge.
There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.
United Campervans NZ insurance
Insurance / Standard Rates
All United Campervans Standard Rates include Standard United Campervans Vehicle Insurance. This provides cover for:
- Damage to the United Vehicle Rentals Ltd vehicle including overhead and/or under-body damage, single vehicle accident or vehicle roll over, or damage to third party property.
- Demurrage costs – the rental rate for the days the vehicle is not available for hire due to accident repairs.
- Public Liability up to NZ$5,000,000.
A Bond/Excess of NZ$5,000 must be paid on collection of the vehicle. The hirer will be responsible for the first NZ$5,000 of any costs incurred due to damage to the hired vehicle or third party property.
The hirer will be fully liable for the repair or replacement of damaged windscreens.
This Bond/Excess may be paid by cash or credit card. United accepts Visa and Mastercard. If a credit card is used as the method of payment then NZ$5,000 will immediately be debited from the credit card account. United Campervans will not be responsible for any losses resulting from bank charges, lost interest or currency fluctuations.
Payment of the NZ$5,000 Bond is per incident and should damage be incurred to the hired vehicle or third party property a further Bond payment will be required.
The Bond is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a reasonably clean undamaged condition, with no damage incurred to third party property, and with a full tank of fuel and empty toilet cassette and waste water tank.
Refund of the Bond by credit card may take up to three working days to process by the bank or credit card company and will only be refunded to the credit card it was originally debited from.
United Campervans offers two options to either reduce or waive this standard Bond/Excess of NZ$5,000:
CDW Option 1 - Under this option you will be able to reduce the excess payable should you have an incident from NZ$5,000 to NZ$1,200. It also reduces the bond required to this level. The cost of this policy is detailed on the website at the time of booking.
The hirer will be responsible for the first NZ$1,200 [NZ$2,400 for hirers under the age of 25 years] of any costs incurred due to damage to the hired vehicle or third party property.
The hirer will be fully liable for the repair or replacement of damaged windscreens.
If a credit card is used as the method of payment then details will be taken by United Vehicle Rentals Ltd and held on file. No amount will be debited against the credit card on pick up. However, in the event of an accident, the full Bond of NZ$1,200 (NZ$2,400 for hirers under the age of 25 years) will be uplifted immediately and any balance refunded only after full and final costs have been established and deducted. As the Bond is applicable per incident further credit card details will be taken for a new NZ$1,200 Bond.
No deductions will be made against this credit card provided the vehicle is returned to the agreed drop off depot, on the due drop off date, in a reasonably clean condition, with no damage incurred to the hire vehicle or third party property, with a full tank of fuel and with an empty toilet cassette and waste water tank.
CDW Option 2 - Under this option you will be able to reduce the excess payable should you have an incident from NZ$5,000 to Nil. It also reduces the bond required to this level. The cost of this policy is detailed on the website at the time of booking.
The hirer will not be responsible for any costs incurred due to damage to the hired vehicle or third party property, or for the repair or replacement of damaged windscreens, subject to the Insurance Exclusions and provided the hirer has complied with all Policy Conditions.
Insurance All Inclusive Package
Comprehensive insurance as detailed in OPTION 2 is included in the All Inclusive Rates, and NO excess applies.
This applies to all eligible hirers over 21 years with hires of 7 days or over.
Insurance Exclusions
(applicable to both Standard and All Inclusive Rates)
The following are the standard exclusions:
The hirer will be fully liable for any damage to the United vehicle or third party property if:
- The terms of the Rental Agreement entered into with United Vehicle Rentals Ltd are breached.
- Damage is caused while driving under the influence of alcohol or drugs.
- The vehicle is driven on restricted roads.
- Damage is due to careless, wilful or reckless driving.
- Negligence, or other act of the hirer results in water submersion or salt water damage.
- The hirer has repairs made to the vehicle without the insurer’s permission.
- The hirer admits liability and accepts responsibility for third party damage.
Security deposit
Under both the CDW Option 2 and All Inclusive Rates options details of a credit card to a maximum of NZ$150 will still be taken for a fuel and cleaning deposit. This deposit is fully refundable on return of the vehicle to the agreed drop off depot, on the due drop off date, in a reasonably clean condition, and with a full tank of fuel and an empty toilet cassette and waste water tank.
Personal insurance
Hirers are recommended to take personal travel insurance as United Vehicle Insurance does not provide cover for loss or damage to personal property or for personal injury.
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