Founded 1995 in New Zealand, KEA became quickly the pre-eminent leader in the campervan and motorhome rental industry. KEA's mission is to provide the best vehicles and services in the leisure vehicle rental industry. In October 2000 KEA expanded its business activities to Australia. In New Zealand our depots are located in Auckland and Christchurch. In Australia KEA depots are in Adelaide, Alice Springs, Brisbane, Broome, Cairns, Darwin, Melbourne, Perth and Sydney. The extensive depot network gives KEA customers total freedom to travel to and from many different places.
Since its inception, KEA has demonstrated a steady growth and built a solid reputation in New Zealand as well as the many overseas markets which are served. A high level of repeat customers find our winning formula attractive and recognise the benefits of choosing to rent from a company which operates the most modern fleet in the two countries. KEA efficiently meets the special needs of the free independent traveller with a product which has no bounds from coast to coast in Australia and New Zealand
WHY BOOK KEA: IT’S ALL TAKEN CARE OF!
• No hidden costs! KEA rates include credit card and administration fees, bedding and kitchen/living equipment, extra driver fee, unlimited kilometres, road user charge, full gas bottles and toilet chemicals
• Complimentary transfers on pick up and drop off from/to the airport or a city hotel
• High quality modern vehicle fleet manufactured by KEA. On average under 12 months old, max 2.5 years
• Gas central heating guaranteed – instant warmth on cooler days!
• The most fuel-efficient and environmentally-friendly campervans and motorhomes - certified self-contained
• Exclusive to KEA: Solar panels provide power to TV/DVD player, water pumps, lighting, refrigerator when not plugged into 240V
• Exclusive to KEA: High Grade Water filters provide 100 % drinking water, no need to buy water containers
• Fleet is cleaned and maintained to exceptional standards, all cutlery, crockery and utensils are sanitised prior to use.
• 5 star lounge-style depots with business centre (internet, printing) and shower facilities.
• Hassle-free holidays - multi-lingual customer service staff and free 24/7 helpline and road side assistance
• Exceptional personal service - you will be part of the KEA family
• Special requests - not a problem! We ensure that you will leave our depots highly satisfied
There are currently no terms and conditions for travel during this period. If your rental is during these travel dates, new terms and conditions may apply. Please contact us before booking.
Kea Campers NZ insurance
Standard Liability
All KEA vehicles are insured for damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZD 5,000 of the cost of damage to the rented vehicle including windscreen, tyre damage, overhead, under-body, towing and recovery costs. A security deposit of NZD 5,000 is taken on pick up to cover the liability in the event of any damage to the vehicle. The security deposit can be paid by cash, traveller's cheques or credit card (see section “Important: Security Deposit Payments by Credit Card”). The hirer will also be fully liable for demurrage i.e. the daily rental rate for the period the vehicle is off fleet for accident repairs - maximum 7 days. The security deposit is fully refundable on return of the vehicle to the agreed location, on the agreed date in a clean and tidy condition with no damage incurred to the KEA vehicle, with a full tank of fuel, the toilet cassette clean and emptied and no equipment lost or damaged.
Important: Security Deposit Payments by Credit Card
If the hirer does not choose to purchase the Liability Reduction from KEA a security deposit of NZD 5,000 is taken. This security deposit is deducted from the customer’s credit card when they pick up the KEA vehicle. When the vehicle is returned to KEA undamaged, the security deposit is refunded. Like other currencies, the NZ Dollar does fluctuate, sometimes by up to 3 or 4 cents in a period of only 3-5 weeks. Fluctuating exchange rates, the difference between buy and sell rates charged by banks as well as bank fees, may result in the amount refunded being different. KEA is not liable for currency variations or bank transaction fees which may be payable, depending on the credit card provider.
Liability Reduction to NZD 0 NIL (Gold Cover)
The liability can be waived for NZD 38 per day. The cost is limited to a maximum of 50 days or NZD 1,900.
A NZD 0 (NIL) liability applies for any vehicle damage, demurrage, cost replacing or repairing windscreens, tyres, overhead and under-body as well as single accident damage. A security deposit of NZD 500 is payable by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) at the time of vehicle pick up. The security deposit is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in a clean and tidy condition, with a full tank of Diesel, the toilet cassette clean and emptied and no equipment lost or damaged.
All Inclusive Package (Platinum Cover)
The All Inclusive Package includes:
- Liability reduction to NZD 0 (Gold Cover)
- One way rental fee
- Deluxe Camping equipment – table, chairs and sun umbrella
- Multilingual GPS navigation system
- Toll road charges
- Child & booster seat(s) on request
- Snow chains on request
A security deposit of NZD 500 is payable by an open signed credit card imprint with an authorisation obtained (sufficient funds must be available) at the time of vehicle pick up. The security deposit is fully refundable on return of the KEA vehicle to the agreed location, on the agreed date in a clean and tidy condition, with a full tank of diesel, the toilet cassette clean and emptied and no equipment lost or damaged.
Responsibilities of the Hirer
The hirer is fully liable for:
1. Damage to the vehicle or third party property if the terms of the rental agreement are breached
2. Damage caused by careless, wilful or reckless driving including speeding
3. Damage caused by driving under the influence of alcohol or drugs
4. Damage caused by driving on restricted roads
5. Damage to or loss of any personal belongings
6. Damage caused by part or total fresh or salt water submersion or driving on a beach
7. Damage caused by carrying more than maximum number of passengers as dictated by vehicle type
8. Damage caused by drivers not identified on the rental agreement and/or drivers whose licence has been cancelled or suspended and/or drivers who have a licence that is classified as a learners or probationary licence
9. Damage/cost caused by the use of incorrect fuel or water or contaminated fuel
10. Cost to retrieve or recover a vehicle that has become bogged submerged or abandoned, including any damage caused at the time of recovery
11. Cost to replace vehicle keys that have been lost or damaged or retrieval of keys that are locked in the vehicle.
12. Repairs made to the vehicle without KEA’s permission.
In the instances of a manual vehicle being hired, the driver must be a competent and experienced operator of manual vehicles. |
